# PRIZM AI — machine brief > Intelligence for Every Business Interaction. Site: https://prizmai.io Domain: PrizmAI.io Call: (678) 904-8186 (+16789048186) Address: 3920 Jonesboro Rd, Forest Park, GA 30297, United States Support: support@prizmai.io Sales: sales@prizmai.io ## What PRIZM AI is PRIZM AI connects your calls, contacts, leads and business knowledge through one intelligent platform—helping your business respond faster, capture more opportunities and understand every customer interaction. PRIZM AI is an independent technology company. It builds one intelligence layer for a business's calls, contacts, customers, employees, digital identities, leads, and knowledge. Each customer is an isolated organization, with its own knowledge, routing, and devices. The five-step flow is: CONNECT (calls, NFC, QR, and digital interactions enter PRIZM) → UNDERSTAND (approved business knowledge) → ACT (answers, captures, qualifies, or routes) → LEARN (questions, opportunities, knowledge gaps) → IMPROVE (management intelligence and approved improvements). PRIZM speaks from what the organization has approved. Suggestions wait for a person before they become answers. When PRIZM should not finish, a person can. Unknown questions are recorded, not invented. ## PRIZM Voice PRIZM Voice is an AI business phone — an intelligent phone system trained on the business. It can: - Answer incoming calls in the organization's voice - Hold a natural conversation from approved knowledge - Read caller intent - Route intelligently - Qualify leads - Take appointment requests - Handle customer-service questions it is allowed to answer - Produce call summaries - Escalate and transfer to a human - Cover after-hours when configured People search for an AI receptionist, an AI phone agent, or an answering service. PRIZM Voice can fill the role of answering the phone. It is not a traditional answering service, not a human employee, and not a live receptionist. Usage is metered. Voice plans include a monthly allotment of AI minutes. Additional minutes are billed. PRIZM does not offer unlimited AI calls. Try it: call (678) 904-8186. Product page: https://prizmai.io/voice. Pricing and usage: https://prizmai.io/pricing. ## PRIZM Connect PRIZM Connect is intelligent digital identity and NFC networking. A card, band, ring, badge, tag, or tap should do more than share a number. Physical objects encode only a PRIZM URL (for example, connect.prizmai.io/t/X7K92M). The chip does not hold a name, phone number, or email address. The tap opens a living digital identity that the organization can update without reprinting the object. The tap can present a profile, save a contact, exchange details, call, text, email, request a meeting, share, and ASK PRIZM. ASK PRIZM answers questions about the person or the business from approved knowledge. Interest can become a lead. Modes include Business, Lead, Social, PRIZM, Event, and Custom. QR and wallet passes are the same identity idea for screens, print, and the phone already in someone's pocket. Product page: https://prizmai.io/connect. ## PRIZM Business PRIZM Business is the connected ecosystem around Voice and Connect. Capabilities include: - Leads — qualified interest, captured at the moment of contact (a call or a tap). - Knowledge — approved answers. Human-governed. A transcript or a gap can produce a suggestion; a person approves, edits, or rejects it before it is published. PRIZM does not autonomously rewrite company policy. - Intelligence — patterns across calls, cards, contacts, and follow-up. - Chief — management intelligence. The week, not the noise. - Command — the operating dashboard for what PRIZM handled. Platform: https://prizmai.io/platform. Intelligence: https://prizmai.io/intelligence. ## Hardware names Hardware is purchased separately from a PRIZM Connect subscription. One identity can own many devices. Catalog status on the site is the source of truth for availability. Do not invent shipping status. Public device names: - PRIZM Tap — NFC sticker / device - PRIZM Tag — NFC keychain / tag - PRIZM Card — standard NFC business card - PRIZM Band — NFC wearable bracelet - PRIZM Badge — employee, conference, hospitality, and event identification - PRIZM Card Pro — premium NFC card - PRIZM Ring — NFC ring. Coming soon. Not commercially released until NFC compatibility and QA pass. - PRIZM Executive — premium metal NFC card ## What PRIZM AI is not - Not a casino, gambling, or prize product. The name is PRIZM AI. - Not a human employee, staffing firm, or live answering service. - Not unlimited AI minutes, unlimited AI calls, or unmetered voice. - Not NFC-first or cards-first. NFC and cards are gateways. The product is intelligence for business interactions. - Not a claim of specialized regulated-industry certification. The same platform is configured per organization. PRIZM does not invent industry policy. ## Contact - Phone: (678) 904-8186 - Address: 3920 Jonesboro Rd, Forest Park, GA 30297, United States - Support: support@prizmai.io - Sales: sales@prizmai.io - Get started: https://prizmai.io/get-started - Demo: https://prizmai.io/demo - Contact: https://prizmai.io/contact There is no hello@ public inbox. Use support or sales. ## Key URLs - https://prizmai.io - https://prizmai.io/voice - https://prizmai.io/connect - https://prizmai.io/platform - https://prizmai.io/intelligence - https://prizmai.io/pricing - https://prizmai.io/solutions - https://prizmai.io/resources - https://prizmai.io/about - https://prizmai.io/contact - https://prizmai.io/demo - https://prizmai.io/get-started - https://prizmai.io/llms.txt - https://prizmai.io/sitemap.xml - https://prizmai.io/resources/ai-receptionist-never-miss-a-call - https://prizmai.io/resources/ai-phone-system-vs-answering-service - https://prizmai.io/resources/nfc-digital-business-card-that-updates - https://prizmai.io/resources/missed-call-lead-capture - https://prizmai.io/resources/one-platform-calls-contacts-knowledge - https://prizmai.io/resources/how-ask-prizm-works - https://prizmai.io/solutions/restaurants - https://prizmai.io/solutions/law-firms - https://prizmai.io/solutions/retail - https://prizmai.io/solutions/home-services - https://prizmai.io/feed.xml