Resources
Notes from the platform.
August 2026
An AI phone system should know the business, not merely answer it
The telephone is still the most direct request a customer can make. PRIZM Voice treats that request as knowledge, routing, and a record — not a transcript left in a voicemail.
August 2026
Why an NFC card should be dynamic
A card that encodes a person's private details is a liability the moment the role, the number, or the company changes. PRIZM Connect encodes only a URL.
August 2026
Knowledge governance: suggestion is not publication
PRIZM may draft. People approve. Policy is never rewritten by the model acting alone.